Privacy Policy

1. Introduction

TRACS 4 Citizens respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("TRACS 4 Citizens App") available on the Google Play Store.

2. Information We Collect

We may collect the following types of information to provide you with better services:

a. Personal Information

When you register or use our App, we may collect:

• Name
• Email address
• Contact number
• Any other data required for service delivery

b. Non-Personal Information

We may automatically collect:

• Device type and model
• Operating system and version
• App usage data (e.g., features used, time spent)
• IP address and device identifiers

3. How We Use Your Information

We use the collected data to:

• Provide and improve app functionality
• Personalize user experience
• Communicate updates, offers, or notifications
• Respond to your support requests
• Maintain security and prevent fraud
• Comply with legal obligations

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

After that period, your data is securely deleted or anonymized using industry-standard methods.

5. Data Security

We implement strong administrative, technical, and physical safeguards to protect your personal data against:

• Unauthorized access
• Disclosure or alteration
• Loss or misuse

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Disable app permissions through your device settings
• Request information about how your data is processed

To exercise these rights, contact us using the information provided below.

7. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will be posted within the App and will include the "Last Updated" date. Your continued use of the App after any changes constitutes your acceptance of the updated terms and conditions.